Brief Description


Internal promotion has been proven as an effective retention strategy but in many cases, supervisors who are promoted to managers do not become good or successful managers. Through their tenure as supervisors, many have picked up some “bad habits” from existing managers, thinking that they are the “right” thing to do and carry them through in their new role. Thus, it is very crucial that these soon-to-be managers or the newly-promoted ones understand what they need to do and be good at in order to become effective managers. With this awareness of the critical concepts and tools available coupled with good use of same, they would have a far better chance in managing effectively. This will enable them to deliver/ sustain the results required, continue contributing to the goals of the organization and do not become a reason for a good employee to leave!

​

Take-Away


Participants will:
• Understand the 5 key pillars of management, roles & responsibilities of a manager and how to execute them effectively
• Understand the key characteristics of effective and ineffective managers – what they do, their habits, behavior, methods, etc.
• Be exposed to some common management challenges and tools great managers use, best and proven practices in other successful organizations and how those can be emulated at work.



For Who


• Supervisors and Team Leaders
• Newly-promoted Managers



Methodology/ Duration



Indoor using combination of lecture, discussion, break-out groups, home assignments and simulation activities/ games. Typical duration is 2 days



Key Contents

​

• Key management pillars and some tips/ tools in performing them
• Reasons why some managers are effective while some others are not – what they can emulate and what to avoid at a personal level
• Setting up a “manager’s plan” to overcome a challenge (problem or target) for self/ team
• Key challenges as a newly-promoted manager and some tips and tools / focus areas a manager should know