ROOT CAUSE ANALYSIS AND EFFECTIVE PROBLEM SOLVING
Brief Description
Problems occur in all organizations. What matters most is how do we correct those `however, we come across the same problems appearing again and again resulting in much resources and effort being spent on them when these could be used in a more productive manner
Take–Away
Participants will:
• Be exposed to effective techniques in identifying root causes to problems
• Understand how to analyse problems and its probable causes
• Learn to develop effective solutions to problems
For Who
• Team leaders
• Managers
• Senior Managers
Methodology/ Duration
Classroom-based using a combination of lecture, discussion, break-out groups, home assignments and simulation activities. Typical duration is 2 days
Key Contents
• Holistic and complete view of problems
• Root cause analysis
• Finding “probable” solutions and identifying the “best”
• Formulating good workable actions plan
• Presenting plan for “buy-in” by stakeholders
• Communicating the plan and monitoring progress/ results
• Preventing/ Minimizing probability of recurrence