Brief Description


Many of the problems in an organization come from ineffective managers. Most believe that people do not leave the organization but they leave “bad” managers instead. Despite the significant importance of having effective managers and the success they can bring into an organization, this continues to be an area where many continue to grapple with – how do we create effective managers? What makes a manager effective and vice-versa?



Take-Away


Participants will:
• Understand the key features and characteristics of effective managers
• Understand the various processes involved in managerial development
• Learn how to develop managers into becoming more effective in their role



For Who



• Supervisors
• Team Leaders
• Managers or aspiring managers



Methodology/ Duration



Indoor as well as outdoor-based using combination of lecture, discussion, break-out groups, home assignments and simulation activities/ games. Typical duration is 3 days

Key Contents

​
• Main roles and responsibilities plus purpose of a manager – why they exist in the organization?
• Key management pillars of planning, organizing, delegating, control and motivating and some tips/ tools in performing them effectively
• Reasons why some managers are effective while some others are not – actions they can take
• Goal setting, action planning and action/goal management
• Delegating and communicating effectively
• People and performance management